Rungreen.com ships to all 50 United States, as well as limited international countries: Canada and Australia. If shipping to Canada or Australia, please take note of the important shipping differences.
Shipping rates for each order are based on a calculation of total weight of the items, zip code of the shipping destination and shipping method.
Rungreen.com ships to Canada and Australia.
Insurance on international packages is not provided on packages under 4 pounds via USPS. Rungreen.com will insure packages that ship USPS AIrmail. UPS and FedEx packages are always ensured.
Rungreen.com is not responsible for international customs duties; international customers will be expected to pay duties upon package arrival. FedEx Ground to Canada is a prepaid service; nothing is due from the customer upon package arrival. USPS/Canada Post generally collects only GST and duties.
Customers using USPS (generally the most cost-effective solution) will not receive tracking on USPS First Class shipments. Express and Priority shipments do not offer updates. Airmail shipments usually arrive within two weeks, though some may take longer. Once the package leaves Rungreen.com's facility, there is no way for the company to receive updates or make changes to the shipment. UPS and FedEx shipments, while more expensive, are the options to stay updated on deliveries.Returns
If a customer's package is returned to Rungreen.com's facility because of a non-deliverable address or circumstance similar in nature, the customer will be refunded the price of the package contents but not shipping costs. If customer requests to resend the package to a new address, shipping charges will be reapplied. For more on returns, see our Returns Policy.