| Return Policy
Rungreen.com's
return policy is as follows:
JOHN DEERE Enesco, kidcraft, Mailboxes, Kid's clothes,
economic gifts
- All
returns must be in original condition.
- Customer
must have approval(RMA #) after e-mailing our webform.
- Returns
must arrive within 30 days of receipt by customer.
- Damaged
items can be picked up by Rungreen.com, via UPS or USPS. This tag will
be mailed to the customer, and the customer will then arrange the
pickup with UPS or USPS, or drop the item off.
- Non-damaged
items will not receive return shipping credit.
- Replacement
item shipping charges to the customer address must be collected if
item(s) are not damaged. We can arrange for a pickup at a cost, or the
customer may send the item back any way they choose. For Rungreen.com
to return an item to the customer as an exchange, shipping is
applicable and will be charged to your credit card. Fees are varying,
however, we charge the lowest possible rate- $4 for a t-shirt, $5 for a
sweatshirt, etc.
- International
shipments will receive a 40-day return policy.
Looking to return an
item?
It is important to fill out the fields below, so that we can quickly
email an RMA number back to you for a return/exchange.
Please note that if you are exchanging, postal charges both to us and
back to you are customer responsibility. There may be a charge on your
card for this service- but we do offer a discounted shipping price. If
an error was made by us, or an item was damaged in shipment, fill out
the form, and we will reply with instructions.
As we have changed to a new system recently, returns/exchanges older than 30
days will NOT be accepted. Submit this form only once.
Thanks for shopping at Rungreen.com.
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